Privacy notice
How Canopy handles your personal information
Who we are
Canopy is the responsible party for personal information collected through canopyeducation.co.za. Our Information Officer is Atholl Murray, reachable at hello@canopyeducation.co.za.
What we collect
- The details you enter in our contact form: name, role, school or organisation, email, phone number (optional) and your message.
- The details you enter to download a free resource: name, role (optional), school or organisation, email, which resources you asked for, and whether you would like occasional emails from Canopy.
- Our website does not use tracking cookies or analytics. Its fonts are served from our own website, not from a third party.
We do not ask for, and ask you not to send, personal information about learners through this website.
Why we use it
Only to reply to your enquiry, to arrange and deliver the programme you ask about, to send you a free resource you ask for and tell you if it changes, and, only if you tick the box to agree, to send you occasional emails about school leadership and Canopy programmes. You can stop those emails at any time by replying "unsubscribe". We do not sell or share your details for marketing by others.
Who else handles it
Our website and email are hosted by Domains.co.za (a division of DiaMatrix), which processes information on our behalf as an operator. Other verified operators may process information only where needed to provide Canopy’s services, under appropriate arrangements, or where the law requires it.
How long we keep it
Enquiries that do not lead to work are deleted after 12 months. Free resource sign-ups are kept for 24 months after your last contact with us, or until you ask us to remove them. Client records are kept for as long as needed for the work and our legal obligations.
Your rights
You may ask to see the information we hold about you, ask us to correct or delete it, or object to our using it. Email hello@canopyeducation.co.za. If you are not satisfied with our response, you may complain to the Information Regulator (South Africa).
Mentoring confidentiality
Mentoring and coaching conversations are confidential, subject to the safeguarding, serious-risk and legal exceptions explained before participation. Funders normally receive attendance information and anonymised themes only. Compass findings are reported at team level, but complete anonymity cannot always be guaranteed where a small team makes contextual identification possible.
Last updated: 19 October 2026